Friday, August 10, 2012

This Word Describes Great Leaders - Does It Describe You?

Among the several attributes that many great leaders share, there is one which is not at first obvious. It is described by a word which does not immediately bring to mind visions of strength, power, or prestige but it is responsible for the apparent strength, influence, and respect many great leaders possess.

The ability to mentor, or help others around them become better at what they do, is a wonderful result of this characteristic in a leader.    Each of us learns and develops in different ways at different rates; some people learn "fast and wide" while others learn "slow and deep".   The ideal leader knows this, and helps team members develop without exerting undue pressure while still helping each individual grow at their own pace.   Their teams become highly effective, and they gain the strength to develop amazing things in short amounts of time.

The ability to recognize inopportune moments and delay or pause until the right moment presents itself is another embodiment of the characteristic described by this word.    Some would have you believe that in order to be successful, you must act with lightning speed, striking at opportunities as they present themselves.   Great leaders know and live the adage that "Slow is smooth, and smooth is fast" by executing correctly at the right time.     This allows them to influence those around them, providing the right input or wisdom at just the right time.

The ability to listen well to others, and to consider alternatives thoughtfully, embodies the characteristic described by this word.     Listening well involves silencing that inner voice and its associated biases long enough to not only hear but to understand what others are saying.   It allows the leader  to concentrate on what is being said, instead of thinking about what to say next.    To be heard is perhaps one of the most basic needs of any team member, and a leader that listens well earns great respect from all his team members.

This word describes an attitude which becomes increasingly more valuable as it becomes increasingly rare.  It is a word which is easy to say but so very hard to embody at the times when it is needed most, which is why only the best leaders who consistently practice it are able to do it well.   The word?

Patience.

The best teachers, managers, and co-workers have come across in my career demonstrate patience in a consistent manner.     It is easy to do well occasionally, but hard to do routinely.   Does it describe you?

2 comments:

  1. Nice post - something we forget all to easily these days. The other angle I like here is that patience is driven by a calculated effort to look beyond 'what' is being done to look at the 'how' and more importantly the 'why' behind those actions. I like Simon Sinek's take on it: http://www.ted.com/talks/simon_sinek_how_great_leaders_inspire_action.html

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  2. Thanks for the link! Sinek's talk is right up there with Dan Pink's "Drive" talk at RSA. The "why" behind doing something is important for context; it goes towards understanding the "commander's intent" in a broader sense and not just the literal meaning of the marching orders. I think embracing this concept is essential to the establishment of a high performance team; I've never observed a highly effective group of people who have not understood this actually.

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